Frequently Asked Questions

Question:	How does 24/7 Private Vault’s personal security vault compare with keeping valuables at home or in a bank safe deposit box?
Answer:	The following comparison chart is probably the best way to answer this.
Question:	What would happen if 24/7 Private Vaults was served with a court order or subpoena to open my box?
Answer:	Your personal security vault would not be opened. A court order or subpoena must specify a name, box number and contents. 24/7 Private Vaults is not your agent. We never have information about who you are, a related box number or its contents.
Question:	How long have you been in business and are you a public company?
Answer:	We have been serving clients since 1999 and we are a private company.
Question:	Can I rent for a longer term then 1 year?
Answer:	Yes.
Question:	Why are you in business?
Answer:	We are in business to provide individuals and corporations the ability to store their valuables privately, anonymously and without a trace.
Question:	When are you open?
Answer:	The offices are open to new clients during the hours shown below however when you are a 24/7 Private Vaults Client, there are no hours. You can access your valuables-- anytime, 24/7. New Clients - Registration Hours are: 7 Days A Week 10am - 6pm
Question:	If I keep both keys and you don’t keep duplicates, what happens if I lose my keys ?
Answer:	First your identification is verified using iris recognition. Then a locksmith is called and your personal security vault is drilled in your presence. The lock is destroyed in the process so a new lock is installed. New keys are issued and you will be charged the service fee of $250.
Question:	How can I prove I’ve paid for my personal security vault?
Answer:	At the time of the initial transaction, you are given a receipt showing, the box number, date and amount of payment, and length of lease.
Question:	What if I rent a personal security vault and discover later that I need a larger one?
Answer:	There is no penalty. Just pay the difference.